Tuesday, March 31, 2020

Hardware and network troubleshooting

IT technicians are the front line for any sort of hardware and networking issues that occur in the workplace. By carefully learning best practices and troubleshooting for common problems, you’ll not only pass the 220-1001 exam, but you’ll also be a standout at work.

Operating systems

We now move on to the skills needed for the 220-1002 exam, which begins with learning the common operating systems including Microsoft Windows, Linux, and Mac OS. You’ll need to know installation and upgrade methods, command line tools, and how to solve for common operating system questions you’ll face on the job.
Security
Learn to keep individual computers and office networks safe by employing host-based and network-based security measures such as encryption, website authentication, and malware removal. You’ll also want to know the basics of physical security to keep your company’s hardware secure.
ITIL 4 Foundation

This 2-day course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITIL® 4 Foundation certification and who want to prepare for ITIL® 4 Foundation exam. Learn more here.
10961 Automating Administration with Windows PowerShell v5.0

Windows PowerShell is an advanced tasking tool, with one specific use being aiding in completing necessary, but repetitive tasks. PowerShell uses a language to help write and execute scripts, remotely manage single or multiple Windows-based servers, automate day to day management and administration tasks, and more. The 5 day course is intended for students who want to automate administrative tasks from the command line. Learn more here.

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