Opportunities and Challenges Facing States

While the initial challenge in the early stages of the pandemic were necessarily focused on the physical challenge of migrating an unprecedented number of government employees to work from home and supporting the move by procuring enough hardware and network capability, the secondary impacts will largely focus on the need to increase cloud adoption, secure new network vulnerabilities, and adopt policies that promote effective and efficient remote work environments.

Many state and local governments have begun to grapple with evaluating the cost of continuing to operate physical office space against the benefit of maintaining a remote workforce. While there are costs to moving employees to full or part-time remote work, many are asking themselves if the benefits truly outweigh those of maintaining physical offices.

Each state will need to determine this for themselves, but there seems to be consensus that all states will see a sustained need to increase remote work opportunities both for business continuity purposes and to meet an increased demand by employees to work from home. If state and local governments wish to be successful in continuing to provide remote work opportunities to employees, the same level of criticality that was applied during the initial months of the pandemic needs to be continued to solve network capabilities, security vulnerabilities, and policy issues in a timely manner.
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