Assists the clients and functions help desk emails.
Communicate with teams to resolve issues, fulfill the need for software, procedure, and services.
Support the analyst by recording the data in a spreadsheet file.
Execute operations by using the data visualization software method.
Identifying technical issues of hardware and software involving internet connectivity, emails, IPTV, and VOIP, etc.
Assist with resolving troubleshoots and workstations.
Creates new software and hardware systems and resolving technical issues during a project.
Forwarding issues to suitable resources.
Analyze and prioritize issues according to their intensity.
Resolves to troubleshoot through remote access.
Salary
The salary offered to a Data Support Technician is around $54,076 per annum, which can increase up to 100k or more depending on the experience and skills of the technician.
More Info: comptia a+ job
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