You need people who are reading their emails carefully and responding, and pro-actively communicating. That’s a huge skill set that’s really critical,” she says.
Add to that IT people who are collaborators and who are not shy to ask for help when they need it.
“I hire a lot of junior people, and they’re going to need to be able to raise their hands and ask for help, because I can’t physically see them,” Mangold says. “That means managers are going to have to be strong in collaboration and communication.
She also adds that at the senior levels in IT, what companies will be looking for are potential employees who can demonstrate resilience.
“None of us has seen anything like this before, so we need people who are creative problem solvers and have the ability to adapt to change,” she explains. “Resilience is absolutely critical.”
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