understanding of performance

The third thing is just an understanding of performance. That means looking at what percentage of people who go through our workforce programs that are getting a job. How many are getting a credential? What are their median earnings? All that matters.

But on the other side, what is the overall economy doing in Missouri, and what levers are we pulling through the workforce development programs? What performance metrics are better in Missouri? Are people able to move around the state freely? Or is our rural population locked into the rural areas? And they don't have opportunities for certain jobs because they don't have access to broadband, or they don't have the transportation to get across town?

We're trying to understand what [is success]? And then, how do we measure that performance? …To make sure that we're coming back to do our first two goals… to help more people into the workforce in Missouri, and to help them be more productive and stay in the workforce in Missouri.

[To recap] …How do we remove barriers that are keeping people from accessing opportunity? Whether it's employment or training, credentialing and education? What are we doing to help keep people in the workforce be more productive, achieve that resilience factor that I described? And really the third thing is how are we measuring our performance? How do we know if we're winning?

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